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Why Your Digital Products Need More Than Just “Good Content”
Let’s be real for a second — the internet is overflowing with digital products.
Every day, there’s a new eBook promising to “change your life,” a new online course claiming to “unlock your full potential,” and a new Canva template bundle shouting “I’m all you’ll ever need!”
And yet… a lot of them flop.
Why? Because good content alone isn’t enough anymore.
Creating digital products that truly connect with an audience requires more than just delivering information.
You need to make people feel something.
You need to show them that you get them, that you understand their struggles, and that your product is the lifeline they’ve been waiting for.
This is where the Pain-Agitate-Solution (PAS) technique comes in — a tried-and-true formula in both marketing and product creation that makes your audience feel seen, understood, and motivated to take action.
In this guide, we’ll break down exactly what PAS is, why it works so well, and how you can use it to create and sell digital products — from eBooks and online courses to membership sites, templates, and toolkits — that are not just informative but irresistible.
The Pain-Agitate-Solution formula is a storytelling framework designed to capture attention, create emotional connection, and guide someone toward action.
It works like this :
Pain – Identify the exact problem your audience is facing.
Agitate – Show them why that problem matters by highlighting the consequences of ignoring it.
Solution – Present your product as the clear, actionable path forward.
Simple? Yes.
Effective? Incredibly.
It’s a psychological handshake — you’re saying :
“I know exactly what’s bothering you. I understand how bad it feels. And I can help you fix it.”
And here’s the beauty of it — PAS isn’t just for sales pages or marketing emails.
You can weave it into your actual product creation so your audience feels that same “you get me” connection while they’re consuming your content.
Let’s go step-by-step.
Before you create a single slide for your course or write the first word of your eBook, you need to nail this down :
What specific pain point are you solving?
The key word here is specific. If your “pain” is too vague, your audience won’t feel like you’re talking to them.
How to Find the Pain Points
⁃ Read forums and community posts in your niche (Reddit, Facebook groups, Quora).
⁃ Analyze product reviews — see what people complain about.
⁃ Run polls and surveys asking, “What’s your biggest struggle with ___?”
⁃ Listen to the language people use — their exact words can be gold for your copy.
💡 Example for a productivity eBook :
Pain : “I keep making to-do lists, but by the end of the day, half the list is untouched and I feel guilty.”
Notice how this is not just “struggling with productivity” — it’s a specific frustration.
This is where you sprinkle in some drama.
Not soap opera drama, but enough emotional weight to make the problem feel urgent.
When you agitate, you highlight the consequences of leaving the problem unsolved. You’re essentially saying,
“This is bad now… but here’s how it gets worse if you don’t fix it.”
⁃ Important : Agitating is not about scaring or shaming your audience. It’s about making the problem feel real.
💡 Example (continuing the productivity eBook) :
“You wake up with a long list of things you swear you’ll get done today… and by 9 PM, half of it is untouched. You tell yourself you’ll do better tomorrow, but tomorrow ends up looking just like today. Over time, that pile of ‘unfinished tasks’ becomes a mountain of stress, self-doubt, and missed opportunities.”
See what happened there? You’re turning the problem into an emotional experience — not just a bullet point.
Once you’ve made the pain and consequences clear, it’s time for relief. This is where your digital product comes in as the hero.
The solution step should :
⁃ Clearly link back to the pain you identified.
⁃ Show exactly how your product fixes that problem.
⁃ Give a taste of the transformation they’ll experience.
💡 Example (productivity eBook) :
“That’s exactly why I created the Focus Flow Method — a 5-step system that turns overwhelming to-do lists into simple, actionable plans you can actually finish. You’ll not only get more done but end your day feeling accomplished instead of drained.”
The PAS technique works because it aligns with how people make decisions:
They recognize a problem.
They feel the urgency to fix it.
They choose the clearest, most promising solution.
Here’s why it’s especially powerful for digital products :
⁃ It’s relatable – You’re speaking their language and describing their exact situation.
⁃ It builds trust – You’re showing empathy before offering a fix.
⁃ It increases perceived value – If your solution addresses a specific pain, people see it as more valuable.
In short, PAS doesn’t just sell products — it makes people believe in them.
Most people only use PAS in their sales pages. Big mistake.
If you bake PAS into the structure of your digital product, you keep your audience hooked from start to finish.
Here’s how :
1. Start Each Section with a Mini “Pain”
Instead of jumping straight into solutions, begin each chapter or module by pinpointing the problem it solves.
Example: In an online course about social media marketing, Module 1 might start with, “You’ve been posting every day, but your follower count hasn’t moved in months…”
2. Agitate to Build Context
Before presenting the lesson, show why this pain matters. Make them feel the cost of not learning this step.
Example: “Without a strategy, you’re spending hours creating content that disappears into the void. That’s not just wasted effort — it’s wasted opportunity.”
3. Deliver the Solution in Clear, Actionable Steps
Finally, walk them through the fix in a way that feels doable. Break it down into steps, checklists, or templates.
By weaving PAS into your product itself, you :
⁃ Keep the content engaging.
⁃ Make the lessons feel more relevant.
⁃ Increase the chances they’ll finish your product (and rave about it).
PAS doesn’t stop at product creation. It’s a conversion powerhouse for your :
⁃ Sales pages
⁃ Email campaigns
⁃ Social media captions
⁃ Ad copy
⁃ Webinar scripts
The structure stays the same — start with the pain, agitate it, then show your product as the solution.
💡 Example : Social Media Caption for a Canva Template Pack
Pain : “Tired of staring at a blank Canva page wondering what to post?”
Agitate : “Every day you waste trying to design content is a day your audience forgets you exist.”
Solution : “Grab my 100 ready-to-use templates, and start posting scroll-stopping content in minutes.”
To really master PAS, here are some pro tips :
Stack Multiple Pains – If your audience has several related struggles, address them one by one before offering the solution.
Use Storytelling – Personal stories or client examples make the pain feel more real.
Paint the Transformation – Don’t just say “you’ll be more productive.” Show them what their life looks like after using your product.
Mix in Proof – Testimonials, results, and data make your solution more credible.
⁃ Example 1 : eBook on Freelance Pricing
Pain: “You’re working endless hours but still struggling to cover your bills.”
Agitate: “If you keep undercharging, you’ll burn out before you ever reach your financial goals.”
Solution: “Inside my Freelance Pricing Blueprint, I’ll show you exactly how to set rates that reflect your value and attract better clients.”
⁃ Example 2 : Online Course on Etsy Selling
Pain: “Your Etsy shop has beautiful products but no traffic.”
Agitate: “Every day without a sale makes you question if this is worth it — meanwhile, competitors with half your talent are making sales daily.”
Solution: “My Etsy Growth Academy teaches you the exact SEO and marketing strategies to turn your shop into a profitable business.”
Incorporating the Pain-Agitate-Solution technique into both your digital product creation and marketing can be the difference between a product that’s “nice” and one that’s life-changing for your audience.
⁃ Here’s your quick-start plan :
Research your audience’s specific pain points.
Agitate to make the problem feel urgent and personal.
Present your product as the clear, actionable solution.
Weave PAS into your product content and sales messaging for maximum impact.
The result?
Digital products that don’t just get bought — they get used, loved, and recommended.
So next time you sit down to create your next eBook, course, or template pack, remember:
Don’t just teach. Don’t just sell.
Make them feel the problem, then show them the way out.
That’s the power of PAS.
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